| In-Box No Longer Receiving Mail (Mail can be seen in the All view.) |
Mindwatering Incorporated
Tripp W Black on 12/03/1999 at 12:50 AM |
Category: Using Lotus Notes
Issue Troubleshooting
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Possible Cause:
The in-box folder gets corrupt mostly because the system time has been changed either on the server or on the Users workstation where a local replica copy exists and the user has replicated the mail file to the server.
The in-box folder is time sensitive and gets corrupt easily with a system time change.
Possible Solution:
One way to rectify the problem is to delete the in-box folder and then refresh the design of the database. You can also do a replace design over-top of the current one. In either case, the purpose is to replace the current $Inbox with a new one.
Possible Cause:
In-box corrupted by external force (backup hitting local mail file, when Notes client is running and mail file is in use.
Solution:
The local client doesn't have a Fixup task you can run. However, you can typically also run compact which will notice and fix a corruption. If the mail file is on the server, run fixup first.
Optionally, you can blow away the current local replica with a new one from the server by overwriting it.
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