Sametime Services Not Loading Starting at stcommunity.exe / "Cannot evaluate local IP" error in sametime.log

Mindwatering Incorporated

Author: Tripp W Black

Created: 05/31/2005 at 05:37 PM

 

Category:
Domino Server Issues Troubleshooting
Sametime

Issue:
Cannot log onto sametime.
No errors in Domino log.
In Lotus Instant Messaging, Server Overview page (ST web admin screens), most of the services following "Community Services Launcher (stcommlaunch.exe)". starting with "Community Services (stcommunity.exe)" are Not Running.
In Sametime log, there are multiple error lines similar to the following: "E Server 29/May/05, 00:20:05 Cannot evaluate local ip, exiting".

Solution:
This is a problem with the local hosts file found in /windows/system32/drivers/etc/.

Do not add the machine name to the 127.0.0.1 line. (e.g. st.acme.com). Remove anything on the line after localhost. Instead create a new line(s) with the actual IP address(es).
Example:
_____________________________

127.0.0.1 localhost
192.168.2.10 st01 st.acme.com
192.168.0.10 st01internal stinternal.acme.com
_____________________________

See IBM Technote: 1180543

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