Issue:
After a reboot, Aria/vRA login page is not working. It displays:
${message}
${backtoLoginLabel}
Cause:
The admin local user password was changed, an Orchestrator cannot connect to vCenter to authenticate. It didn't show up until the vRA pops were restarted.
Resolution:
Remove the authentication provider config for vSphere Authentication in Orchestrator using the vracli client, and add it back with the current password.
Note:
The authentication provider has the type of authentication (e.g. 2, for vSphere) and existing settings which will be cleared. Ensure to write down the configuration before it is wiped.
1. Login:
$ ssh root@vradev.mindwatering.net
<login>
2. View the configuration and Unregister:
# vracli vro authentication
<review configuration, copy-and-paste the values>
# vracli vro authentication unregister
3. Use the wizard to re-configure the authentication provider:
$ vracli vro authentication wizard
<enter the authentication provider, the hostname, and the current password>
a. Select the type: 2 (for vCenter)
b, Enter the configuration information back into the wizard:
Enter the hostname for the authentication provider: vcsa.mindwatering.net
Enter an administrator username to authenticate with the provider: administrator@vsphere.local
Enter the password for administrator@vsphere.local: abcd1234efgh56781
Enter the domain for the Administrator group (i.e. vsphere.local): vsphere.local
Enter the Administrator group name: Administrators
c. Accept the vCenter certificate.
Note:
Alternately for step 3, we could run this command w/o the wizard:
# vracli vro authentication set -p abcd1234efgh56781 -hn https://vcsa.mindwatering.net -u administrator@vsphere.local --tenant vsphere.local --admin-group Administrators --admin-group-domain vsphere.local
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